📅 Weekly Training Recording
In this week's OfferBolt training, we walked through the updated LeadConnector mobile app and demonstrated how to manage conversations, review unread messages, make calls, and track appointments directly from your phone.
We also covered how to adjust calendar availability and booking rules using the desktop version of OfferBolt, troubleshoot delayed automated responses, and manage contacts who have opted out or provided incorrect phone numbers.
The session included a live account review to demonstrate common messaging issues and how to identify conversations that require manual follow-up.
🎯 What Was Covered
Accessing and Navigating the LeadConnector Mobile App: Learn where to download the app for iPhone or Android and how to navigate its updated interface, including contacts, conversations, opportunities, notifications, and appointments.
Managing Conversations and Unread Messages: Discover how to identify unread conversations, mark messages as read or unread, star important conversations, and prioritize seller messages that need attention.
Making Calls and Managing Leads From Your Phone: See how to use Quick Actions to access the dialer, call contacts using your default phone number, create opportunities, and manually schedule appointments.
Monitoring Automated Responses and Troubleshooting Delays: Understand how to identify delayed or missing automated replies, recognize when a conversation requires manual attention, and contact support when messaging automation is not responding as expected.
Handling Wrong Numbers, Opt-Outs, and Unresponsive Leads: Learn why contact records and conversation histories should not be deleted, how OfferBolt handles certain unwanted responses, and when to mark conversations as read without taking further action.
Managing Appointments and Calendar Availability: Learn how to review upcoming appointments, modify your availability through the desktop interface, establish minimum scheduling notice, and configure pre-appointment and post-appointment buffer times.
Understanding Mobile App Limitations and Notifications: Review the differences between the mobile and desktop interfaces, locate important notifications, and learn about SMS error 30007 and potential message filtering.
🎥 Watch the Training
🤖 How This Training Helps
How do I download and log in to the LeadConnector mobile app for OfferBolt?
How do I find unread seller messages and manage conversations from my phone?
How can I call a seller or schedule an appointment using the LeadConnector app?
How do I check upcoming appointments when I'm away from my computer?
Where can I change my calendar availability and prevent appointments from being booked without enough notice?
Why is OfferBolt taking longer than expected to respond to some seller messages?
What should I do when an automated response is delayed or a conversation isn't receiving a reply?
How does OfferBolt handle wrong numbers, opt-outs, and unwanted seller responses?
Why should I avoid deleting contacts and conversation histories from my account?
What does SMS error 30007 mean, and why might my messages be filtered?
📌 Closing Note
The most recent weekly training recording is always listed at the top of the OfferBolt Training section. Visit this section regularly to review previous sessions, learn about available features, and revisit demonstrations whenever you need assistance.