To ensure your A2P 10DLC messages to US phone numbers are verified and consensual, follow Twilio’s registration steps. The official guide covers:
Creating a Brand: Provide information about your business to verify legitimacy with carriers.
Creating a Campaign: Detail how users can opt-in, opt-out, and receive help, and describe the purpose of your messages.
Watch this video to learn how to set up your A2P campaign
I will guide you through the process of registering for your A2P campaign. I explain how to enter your brand name and business name, select use cases recommendations, create a new messaging service, and provide a description for your campaign. I also show you how to compose sample messages, including the contact name, representative information, and the reply to stop to unsubscribe. Lastly, I explain how end users can consent to receive messages by visiting your website and using opt-in keywords.
How do I select my A2P Campaign use cases?
It is recommended to select “Low Volume Mixed”
1) Select your messaging service
Select: “Create new Messaging Service”
2)Campaign Description
It is recommended to enter the "campaign description" as listed in this photo. Enter your actual company name in place of “company_name"
3)Sample Message #1
It is recommended to enter the sample message listed below for “Sample Message #1” Enter your company name in place of “yourcompanyname” and put your phone number in place of (+1 999-099-2867)
4) Sample Message #2
It is recommended to enter the sample message as listed below in sample message #2. Enter a user name in place of “Jane”
How do end-users consent to receive messages?
It is recommended to enter the sample message entered for this question. Please ensure to enter your exact website address in place of (https://www.mycompanywebsite.com/book also replace (+1(999) 099-2867) with your business number.
1) Opt-in Keywords
it is recommended to enter the the text listed below in this picture for this section exactly as it shows.
2) Opt-in message
it is recommended to all enter the text as listed in this category. Please replace “company_name” with your company name.